Frequently asked questions

We get these questions a lot. Here are our best answers...

Most people will have at least some benefit from what we do, and many will have a whole lot!

We are often able to address the root issue. When we can’t, we can almost always leave you feeling better than before.

In rare cases where we are unable to help directly, we will do our best to refer you to the appropriate provider.

And guess what! have a no-questions-asked money-back guarantee if you feel you didn’t receive the service you paid for.

A variety of techniques! We will start with what we think is best and adjust based on how you respond.

We prefer to work by principles rather than specific modalities or systems – however, we do utilize components of the following:

  • medical/orthopedic massage, sports massage
  • myofascial release, soft tissue release
  • neuromuscular therapy, trigger point therapy
  • muscle energy techniques, strain/counter strain, neuromuscular inhibition
  • postural restoration, myoskeletal alignment, anatomy trains/structural integration, trager
  • and more!

We also may incorporate cupping, manual lymphatic drainage, hot and cold therapy, as well as other special modalities depending on your needs.

We have a money-back guarantee. If you truly feel like you didn’t get what you paid for, we’ll give you your money back.

No questions asked.

We will always try to make it right and find a way to be helpful to you, even after we give a refund.

We firmly believe that massage should feel good.

Your nervous system should be relaxed to get the most benefit – so we will tend to avoid overly stressful or painful techniques.

We have plenty of techniques for people that respond well to deep pressure, and for those that don’t.

Communication is key so we will encourage you to give feedback during your session and adjust what we are doing just for you.

Some techniques that are slightly uncomfortable may produce a positive effect, but there is a big difference between discomfort and pain!

Improvements in range of motion and pain levels should be noticeable during the first session or in the days following.

Some changes might come quickly. For others, it is more gradual.

Most changes only “stick” after repeat sessions. We always aim for the most improvement in the least sessions.

The patterns in your body come from many years of adapting to demands. While we can speed up the process with targeted work, the body will still take time to adapt to a new state.

As often as you need to meet your goals.

This will depend entirely on your situation.

Usually, it is best to start with more frequent sessions to address key issues. Think every 1-2 weeks.

After major restrictions and imbalances are addressed it makes sense to go longer between sessions until you find a happy maintenance period. For most people, 1 per month is appropriate.

You might not need much maintenance – that is our goal.

But – many people like to keep seeing us because there will always be room for improvement and there will always be new challenges our bodies face. We will be there for you to help you meet those challenges.

Wear flexible, comfortable clothing that you would wear to exercise or stretch.

You may be clothed or unclothed (under sheets) during your session, depending on your comfort and what your therapist has planned for that session.

Example:
Men – wear athletic shorts and a tank top

Woman- wear yoga or sweat pants and a sports bra or tank top 

No we currently do not accept insurance.

Yes, we can accept payment from both FSA and HSA accounts. You will receive receipts for your records.

In most cases, you may be required to have a doctor’s prescription for the medical necessity of massage. You will have to check with your account provider.

In short, no. We do not accept tips.

While it is common in the US to tip service providers, we actually don’t accept tips.

Clear communication is essential to us: so our prices are exactly what we expect to be paid, and our therapists are compensated fairly.

If you want to show your appreciation, please do so with words and a smile.

P.S. The greatest compliment is always to book another session! (or food…)

Can't find an answer to your question?

We will happily answer all of your questions before you book.